Shipping Information
Thank you for shopping at the ScentSationals online store. We value all our customers and wish to provide you with the best online shopping experience possible. Please allow up to 5 business days processing time prior to shipment. To offer our best savings to you, we ship UPS, FedEx and United States Postal Service ground for all orders and ship to destinations in the continental US. There is a flat rate of $10(USD) Standard Shipping on all orders. As an added benefit to our loyal customers, we offer Free Shipping on all orders over $50(USD).
Returns & Exchanges
We believe that ScentSationals brand products are made with the highest quality materials and workmanship. On the off chance that we ship you the wrong item or the item you purchased is defective, we want to make it right.
Please contact our customer service department by calling us at: 801-437-4300
Or send us an email describing your issue to: customersupport@scentsationals.com
Please attach any photos that can help show us the issue you are experiencing, where appropriate.